Generators · Playbook

Using audience filters to protect your bench

5 minute read

The fastest way to lose value on a waste-disposal sourcing tool is to get 12 bids — 7 of which come from haulers who don't actually qualify to run your job. Dispo's audience filters prevent that. Here's how to configure them well.

The four filters on a Dispo job post

  • ZIP-prefix match (automatic) — only haulers whose service areas include your location ZIP prefix will be notified.
  • Required credentials — any combination of EPA, TCEQ, RRC, ISN, Avetta, USCG, OSRO, and/or minimum insurance limit.
  • Favorites only — limit the bid audience to haulers you've previously starred.
  • Specialty capabilities (component-level) — ship-to-shore, stainless code, acid handling, bilingual driver, etc.

Playbook: recurring jobs

For a job you run every week (say, the spent-caustic purge from our case study):

  • Start broad, narrow over time. Post job #1 with just required creds (ISN + $5M insurance). See who bids. Over a few weeks, favorite the haulers who bid well and run clean.
  • Switch to favorites-only once you have 4+ favorites. You'll save bid-review time and still see competitive pricing from haulers you already trust.
  • Pin the audience filter on the saved waste stream template (future feature — coming soon) so every re-post inherits it.

Playbook: emergency / short-notice jobs

When the clock is tight (see the ship-to-shore case), you want bigger audience, tighter capabilities:

  • Don't set favorites-only — you want the universe of qualified haulers, not just the ones you know.
  • Do set specialty capabilities that actually matter (USCG + ship-to-shore). Better to get one bid from a qualified hauler than five from haulers you'll have to screen out.
  • If required-cred filtering returns zero bids within an hour, relax one filter (e.g., drop insurance from $10M to $5M) and re-post.

Common mistakes

  • Over-filtering. Requiring every possible credential cuts your bid count. If you haven't had trouble with ISN-only haulers historically, don't also require Avetta. Start with what you actually enforce.
  • Favorites-only too early. If you've only favorited one hauler, favorites-only = that one hauler bidding. Defeats the point.
  • Specialty capabilities as a stand-in for credentials. “Ship-to-shore” is a capability; “USCG certified” is a credential. Post as the credential if that's what you actually need on paper.

Rule of thumb

Filter on the credentials + capabilities that would be disqualifying if you found out the hauler didn't have them during the job. Everything else, leave open. The rating system handles “are they reliable” over time.